Information Accuracy
- Travel information is provided as general guidance
- Details may change without prior notice
- Always verify current conditions before travel
Mtembezi strives to provide accurate and up-to-date travel information, including details about destinations, accommodations, tours, and services. However, travel information is subject to change due to various factors including weather conditions, local regulations, seasonal variations, and operational changes by service providers.
We recommend verifying all critical travel details directly with service providers or local authorities before making final travel arrangements. Mtembezi is not responsible for inaccuracies, omissions, or changes that may occur after information has been published on our platform.
Travel Risks & Responsibilities
- Travel involves inherent risks and uncertainties
- Personal safety and health are your responsibility
- Obtain appropriate travel insurance before departure
Travel, particularly to international destinations, involves risks including but not limited to health hazards, accidents, political instability, natural disasters, and terrorism. Mtembezi encourages all travelers to assess their personal risk tolerance and take appropriate precautions including obtaining comprehensive travel insurance.
You are solely responsible for your personal safety, health, and well-being during travel. This includes ensuring you have valid travel documents, vaccinations, medications, and emergency contacts. Mtembezi is not liable for any personal injury, illness, death, or property damage that may occur during your travels.
Service Provider Relationships
- Mtembezi acts as an intermediary platform
- Third-party providers set their own terms
- Direct contracts exist between you and providers
Mtembezi operates as a travel platform connecting travelers with independent service providers including hotels, tour operators, transportation companies, and activity organizers. We do not own, operate, or control these third-party services and are not responsible for their actions, omissions, or service quality.
Your contractual relationship is directly with the service providers, not with Mtembezi. Any disputes, claims, or issues regarding services should be addressed directly with the respective providers. While we endeavor to work with reputable partners, we cannot guarantee the performance or reliability of third-party services.